Privacy Policy

Tasline PTY LTD ("Tasline", "we", "us") is committed to protecting your privacy. This policy explains how we collect, use, store and disclose your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

What we collect

When you place an order, create an account, join our mailing list or contact us, we may collect your name, email address, phone number, shipping and billing address, and order details. Payment card details are processed securely by our payment providers and are not stored by us.

How we use your information

We use your information to process and deliver orders, provide customer support and warranty service, improve our products and website, and — only where you have opted in — send you marketing about new products, test results and offers. You can unsubscribe at any time using the link in any email.

Cookies and analytics

This site uses cookies and similar technologies to operate the store (such as your cart) and to understand how visitors use the site so we can improve it. You can control cookies through your browser settings.

Disclosure

We share personal information only with service providers who help us run the store — payment processors, shipping carriers (such as Australia Post and FedEx), and our e-commerce platform — and where required by law. We do not sell your personal information.

Storage and security

Your information is stored on secure systems operated by our service providers. We take reasonable steps to protect it from misuse, interference, loss and unauthorised access.

Access and correction

You may request access to, or correction of, the personal information we hold about you at any time by contacting us at info@tasline.com.au.

Questions and complaints

If you have a question or complaint about how we handle your personal information, contact us at info@tasline.com.au. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).